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Help for sport organisations
User guides for sport clubs and delivery organisation
Getting started
Everything you need to know to get your account set up.
Create a sport club account on SportFinA quick guide on how to create a sport club account on SportFin.
How to add club administrators, staff and volunteers to your sport clubA guide to adding administrators and staff/volunteers to your organisation account.
Input data to generate social impact data for your sport clubFour steps to generate social impact data for your sport club on SportFin.
Creating a Stripe account to process your sport club's paymentsSetting up your sport club account to process payments
Activity Bookings
Help articles about our club bookings system
Activity Bookings on SportFin CRMA quick guide to the activity bookings system on the SportFin CRM
Adding activities on SportFinA simple guide to adding activities on your club account on SportFin
Managing Activity BookingsA quick guide to managing cancellations and refunds on SportFin's Activity Bookings System
Add bookings as a club staffA quick guide to add and manage bookings as a club administrator or staff
Manage Activity WaitlistsA quick guide for managing activity waitlist
Data Management
How to upload, export and manage data on your SportFin club account.
Adding a facility for your sport clubA simple guide to adding a facility to your club profile.
How to add participants to your accountA quick guide on how to add participants to your organisation account.
Inviting participants or parents to provide dataA quick guide to inviting participants or parents to provide data about themselves or their children on SportFin
Check-in members and staff to activitiesA guide on how to check-in members and staff for activities
Using the data importer toolImporting mass data to generate social impact data
Using the bulk check-ins importer toolA quick guide to adding multiple check-ins on the SportFin club portal
How to export data from your Club AccountA quick guide to exporting data about participants, activities and attendance through the club management portal
Case Management
Usage guides for managing participant, volunteer and engagement data on SportFin.
Case Management on the SportFin CRMA quick guide to managing data, adding notes, collecting feedback and storing information about your participants.
Adding Custom Data Metrics to Club PeopleA quick guide to adding custom data metrics to your club people
Communications
Usage guides for sending communications from SportFin
How to send Emails using SportFinA quick guide to sending emails to your club participants, staff or administrators
Membership Subscriptions
Collect recurring membership subscriptions from your members
How to create a membership package for your clubA guide to creating a membership plan for your club.
Personalisation
Features to make your account unique.
Adding brand colors to your club accountCustomizing your club profile with your colors
Fundraising guides
Tips on how to fundraising more effectively.
3 tips to help you fundraise better for your sport organisationLearn how to leverage your sport organisation's sport and impact data to fundraise better.
What are sport funders looking for?A quick guide to understand what sport funders are looking for from your sport organisation.
Live Impact Reporting
Showcase the impact you are generating for your community in real-time
Writing and posting impact storiesGuide to posting and editing your clubs impact stories.
Security
Increase security on your club account
Multi-Factor Authentication on SportFinA quick guide to setting up multi-factor authentication for your account on SportFin
Usage guides for impact analytics on your club account