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The SportFin CRM

Discover the powerful data management features and tools you can access through SportFin's free CRM.

Siddesh Iyer avatar
Written by Siddesh Iyer
Updated over a week ago

In today's ever-evolving landscape, sport organisations require robust tools to not just survive, but thrive. At SportFin we strongly believe in the impact community sport organisations generate for their communities and so have made a fully-featured Customer Relationship Management (CRM) freely accessible for community sport organisations.

With the SportFin CRM, community sport organisations gain access to a suite of powerful features designed to enhance their operations, cultivate deeper connections with participants and volunteers, and bolster financial sustainability. Continue reading to learn more about the features that come as part of SportFin's CRM.

Participant and Volunteer Database Management

SportFin's innovative software solution revolutionises the way sport organisations manage their operations. With a generously free and robust CRM system at its core, SportFin empowers administrators to efficiently handle participant and volunteer data through a comprehensive case management tools.

Case Management

SportFin CRM includes a case management system that provides a comprehensive view of each participant and volunteer, displaying all necessary information in one easily accessible location that can be updated effortlessly.

The case management system can also be used to add notes and additional information, send emails to participants and volunteers and track custom outcomes and other metrics for participants and volunteers; enabling community sport organisations to make informed decisions and drive impactful results.

Read this article to learn more about the Case Management System.

Automating data collection

You can automate the data you need to collect from your participants/parents by sharing a single link to them. This prompts your participants to create an account and provide demographics information to you. Read more about this in this article.

You can also automate this data collection by using our activity bookings feature.

Data Import

If you already have access to participant and volunteer data, you can import this into SportFin via spreadsheets through an intuitive data upload interface.

Read more about our data import tools in this article.

Collect Feedback

The SportFin CRM also allows you to create surveys to collect feedback and run analytics on surveys. Read this article to learn more about our surveys feature.

Activity Bookings

The SportFin CRM simplifies the process of managing activities through its intuitive activity bookings system, complete with seamless payments processing and information gathering. Administrators can easily organise events, process payments, and track attendance, all within a single platform.

Our activity bookings system also allows family and block bookings. A single adult can create and manage accounts for all their children from one account and create bookings for multiple dates through one registration flow.

Read this article to learn more about our activity bookings system.

Digital Income Generation

Our income generation tools further streamlines operations for community sport organisations by enabling the collection of recurring membership subscriptions, ensuring sustainable revenue streams for organisations. The SportFin CRM provides 3 ways to generate income digitally:

You can then view and analyse your income from one intuitive page:

Thank you for choosing SportFin CRM for your activity booking needs. If you have any further questions about our system or need assistance with any of its features, our support team is always here to help. You can reach out to us through the messenger on the bottom right and we will be happy to assist you.

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